Apple iPhone 6s

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Help & support guides for your Apple iPhone 6s

I can't turn on my phone

If you can't turn on your phone, there may be several causes of the problem.

To use your phone, the battery must be charged.

Solution: Charge the battery

Connect the charger to the socket and to a wall socket.

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To be able to turn on the phone, it needs to be done correctly.

Solution: Turn your phone on and off

Press and hold On/Off until your phone is turned on.

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If the battery is faulty, you can't turn on your phone.

Solution: Go to the manufacturer's web page to see if it's possible to change the battery.

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