Apple Watch SE (2nd Gen)

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I can't turn on my Apple Watch

If you can't turn on your Apple Watch, there may be several causes of the problem.

To use your Apple Watch, you need to charge the battery.

Solution: Charge the battery

Connect the charger to a wall socket.

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To turn on your Apple Watch, it needs to be done correctly.

Solution: Turn your Apple Watch on or off

Press and hold the Side button until your phone is turned on.

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If the battery is faulty, you can't turn on your Apple Watch.

Solution: Go to the Apple web page to see if it's possible to change the battery.

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