Samsung Galaxy A5 (2016)

Android 5.1.1
Choose another device
Search suggestions will appear below the field as you type
Image 1: Samsung Galaxy A5 (2016) in Black
Slide 1 is active

Browse via device topic

Help & support guides for your Samsung Galaxy A5 (2016)

Troubleshooting

I can't turn on my phoneI can't start my phone

First use

Insert SIMCharge the batteryTurn your phone on and offActivate Google account on your phone

Using your phone

Restart your phoneExtend the battery lifeEnd running applicationsTransfer content from another phoneTake screenshot

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra