Samsung Galaxy Note7

Android 6.0
Choose another device
Search suggestions will appear below the field as you type
Image 1: Samsung Galaxy Note7 in LightGray
Slide 1 is active

Browse via device topic

Help & support guides for your Samsung Galaxy Note7

Troubleshooting

I can't turn on my phoneI can't start my phone

First use

Insert SIMInsert memory cardCharge the batteryTurn your phone on and offActivate Google account on your phone

Using your phone

Guide to phone keys and socketsHow to write textList of screen iconsEnd running applicationsTurn screen lock on or offRestart your phone

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra