Samsung Galaxy Watch Active2

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Image 1: Samsung Galaxy Watch Active2 in Black Large product image
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I can't activate my smartwatch

If you can't activate your smartwatch before using it for the first time or after having restored it, there may be several causes of the problem.

If there's a general network problem in a certain area, it may be be due to a temporary network error.

Solution: Try activating your smartwatch later or when you're in another area.

The network coverage may differ from area to area. In certain areas it may be so low that it's not possible to activate your smartwatch.

Solution: Try activating your smartwatch later when you're in an area with better network coverage.

To activate your smartwatch, the activation needs to be done correctly.

Solution: Activate your smartwatch

Press and hold the Home key until your smartwatch is turned on.

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