Samsung Galaxy Watch Active2

If you're using a third party charger, charging may not function correctly.

Solution: Make sure you use the included charger for your smartwatch when charging it.

If the charger is connected to a malfunctioning wall socket, your smartwatch will not charge.

Solution: Try connecting the charger to a different wall socket.

To charge your smartwatch, it needs to be connected to the charger correctly.

Solution: Charge the battery

Connect the charger to a wall socket.

Place the back of your smartwatch on the magnetic charger allowing it to click into place.

When the battery charging icon is displayed, the battery is charging.

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If dirt has accumulated on the back of your smartwatch or on the charger, or if the charging cable is not fully pressed into the power adapter, it may prevent the battery from charging.

Solution: Make sure there's no dirt or dust on the back of your smartwatch or on the charger. Then check that the charging cable is fully pressed into the power adapter and that the the wall socket is turned on. If this doesn't help, try connecting the charging cable to another power adapter and another wall socket.

If the charger is faulty, you can't charge your smartwatch.

Solution: Go to the manufacturer's web page to see if it's possible to have the charger replaced.

If the battery is faulty, you can't charge your smartwatch.

Solution: Go to the manufacturer's web page to see if it's possible to change the battery.